As a debtor you have rights. A creditor may not use threatening, profane, intimidating or coercive language. They may not threaten to publish your failure to pay. This is harassment and harassment is not ok! A creditor is only allowed to contact you Monday to Saturday between 7am and 9pm, on Sunday’s between 1pm and 5pm and never on a statutory holiday.
If you are being harassed by a creditor you may file a complaint through the Financial Consumer Agency of Canada.
To read the Business Practices And Consumer Protection Act, visit:
At Crowe MacKay & Company, we have over 60 years of experience and offer free initial consultations. If you have any questions regarding the information above, contact our office today and start your debt relief journey.
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This article has been published for general information. You should always contact your trusted advisor for specific guidance pertaining to your individual needs. This publication is not a substitute for obtaining personalized advice. If you require corporate or personal Insolvency services, Crowe MacKay & Company provides custom solutions for clients, allowing them to live debt-free.